Which of the following techniques is the least effective in resolving impasses and defusing volatile emotion?
A) separating the parties
B) tension management
C) active listening
D) synchronized de-escalation
E) all of the above techniques aid in resolving impasses
Answer: d
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.